Nitrado Review
Massive-scale host and official ARK partner with reliable servers, but a clunky interface and inconsistent support.
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Overall Rating
Satisfaction
Minimum Hardware
Games Hosted
52supported titles
Summary
Nitrado is one of the biggest names in game server hosting, and for some games like ARK, it is the only option. Servers are generally reliable and work as advertised, with recent reviews praising specific support agents for quick, professional help. However, the 81% satisfaction score tells a more nuanced story - the web interface is frequently criticized as needing improvement, initial chatbot support can be frustrating before reaching a human, and the experience varies significantly between support agents. The scale of 7,300+ reviews does provide confidence in infrastructure reliability. Best for players hosting ARK or other titles where Nitrado is the official or exclusive partner, and for those who value a proven large-scale provider.
Standout strength
Official game partnerships and scale
Nitrado serves as the exclusive or preferred hosting partner for major titles like ARK: Survival Evolved, offering proven reliability at a scale few competitors can match with over 7,000 reviews.
Supported Games
Games hosted by Nitrado
7 Days To Die
Abiotic Factor
Aloft
American Truck Simulator
Ark Survival Evolved
Arma 3
Arma Reforger
Astroneer
Avorion
Core Keeper
Counter-Strike: Source
Craftopia
Dayz
Dont Starve Together
Dune Awakening
Echoes Of Elysium
Eco
Empyrion
Enshrouded
Euro Truck Simulator 2
Factorio
FiveM
Guardians of the Wild Sky
Half Life 2 Deathmatch
Hytale
Icarus
Killing Floor 2
Last Oasis
Left 4 Dead 2
Minecraft
Mordhau
Myth Of Empires
Operation Harsh Doorstop
Palworld
Project Zomboid
Rust
Satisfactory
Scum
Sons Of The Forest
Soulmask
Space Engineers
Starbound
Starrupture
Team Fortress 2
The Isle
Unturned
V Rising
Valheim
Vein
Voyagers Of Nera
Windrose
Wreckfest
Customer Reviews
13 reviews sourced from across the web
Showing the most recent verified customer reviews
To whom it may concern.
The customer service representative who assisted me, Adrian, helped me achieve my refund very quickly. Happy with the outcome
Excellence in dire straights
Once Gabriela joined the chat the matter was remedied in a very expedient and professional manner. My friends and I thought we had completely lost our server and would have to start from scratch! It was very depressing. Our world (digitally) was saved by her expertise. Excellence in both courtesy and efficiency!
Armin T
Armin T. Helped me in a timely professional manner.
I have been using nitrado for 2+ years…
I have been using nitrado for 2+ years and have had a public server with them this whole time. It has been a great experience working with them to help proved a great gaming community to bring friends and family together. Nitrado will always count on me as a loyal customer. I have helped spread the word across the gaming community letting others know how great of a service provider they are. Thank you nitrado for all you do for our gaming community.
Great service
Great service. Customer support resolved my issue quickly and efficiently.
Basically what happened is that i…
Basically what happened is that i hosted an Ark ASA server for the first time ever. I accidentally had it hosted in Germany instead of the UK.I reached out to the support team seeking if i could switch the hosting country.I'm not gonna lie I thought it would be impossible but I contacted the support team anyway.Armin T. Was the person who helped me, they had it fixed like in no time and they kept encouraging me to ask any other question. The service was smooth, thank you.
Verdict
Recommended
Nitrado's massive scale and official game partnerships provide confidence in reliability, with recent reviews praising individual support agents - though the 81% satisfaction score reflects frustrations with the web interface and inconsistent initial support experiences.
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