How it works
Our methodology
We rank 110 game server hosting providers using 196,761 real customer reviews. No paid placements, no editorial bias - the data speaks for itself.
Collect reviews from across the web
We aggregate customer reviews from major review platforms - real feedback from people who have paid for and used these hosting services. Providers can't submit their own reviews or influence what gets collected.
Extract what actually matters to gamers
Each review is analyzed for signals that matter: server uptime, support response times, ease of setup, and whether the performance matches what was advertised. Marketing claims don't factor in - only customer experience.
Score, weight, and rank
Three metrics are combined into a single composite score with different weights. Providers need to be strong across the board - not just in one area. See the full breakdown below.
Refresh on a regular cycle
New reviews are collected regularly. Scores are recalculated, and rankings shift automatically. A provider that improves will climb; one that slips will drop. No manual intervention.
Scoring
How we calculate the overall score
Every provider's overall score is a weighted composite of three metrics. This balances what customers think with how the servers actually perform.
Customer Rating
The average star rating across all collected reviews. Weighted highest because it captures the full spectrum of the customer experience in a single number.
Satisfaction Rate
The percentage of reviews rated 3 stars or above. A provider with a 4.5-star average but a 70% satisfaction rate has a consistency problem - this metric catches that.
Server Performance
An editorial assessment of CPU hardware, infrastructure tier, and reported uptime based on published specs. Better hardware directly translates to better in-game performance.
Transparency
What we don't do
Accept paid placements
There is no way for a provider to pay for a higher position. The composite score is the only thing that determines rank.
Write our own reviews
Every review in our dataset comes from a real customer. We aggregate and analyze - we don't author.
Manually override rankings
If a provider drops in customer sentiment, their ranking drops. No exceptions, no editorial saves.
Hide low-performing providers
Every provider we track is shown with their real scores. We don't remove providers for having low ratings.
Common questions
Frequently asked
Do you consider server hardware in your rankings?
Yes. Each provider's CPU, hardware tier, and infrastructure quality factor into the performance score, which makes up 20% of the overall ranking. Better hardware generally translates to better in-game performance.
How do you evaluate support quality?
We look at what customers say about support in their reviews - response times, helpfulness, and whether issues actually get resolved. Support is one of the most frequently mentioned factors in both positive and negative reviews.
Why only 3-star+ reviews in displayed content?
All star ratings factor into the overall score and satisfaction rate. But for the written review excerpts we show on provider pages, we focus on 3-star and above - these tend to contain more specific, actionable feedback rather than one-word complaints.
Do you track features like DDoS protection and backups?
We track what each provider includes - things like DDoS protection, automatic backups, mod support, storage type, and server locations. These are surfaced in provider comparisons so you can see exactly what you're getting.
Can a new provider be added?
We're always evaluating new providers. Currently we track 110 across 140+ games. If a provider has enough publicly available customer reviews to generate meaningful data, they're a candidate.
Is value for money part of the ranking?
Price alone doesn't affect the composite score - but customer sentiment about value does. If reviewers consistently feel they're getting good performance and support for the price, that shows up in the satisfaction rate.
See the rankings for yourself
The data is transparent - explore it yourself.